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Privacy Policy

INTRODUCTION


Last Updated: 02/10/2026

At Royal Thread, we respect the privacy of our visitors and customers (collectively referred to as “Users”). Royal Thread may collect and use information provided by Users to provide a better shopping experience, process orders, provide customer support, and improve our website and services.

This Privacy Policy explains what information Royal Thread may collect, how such information is collected and used, and under what circumstances such information may be shared with third parties for legitimate business purposes, such as payment processing, order fulfilment, shipping, and customer service.

Royal Thread reserves the right to update or modify any part of this Privacy Policy from time to time. Any changes will be reflected on this page along with the updated date. We encourage Users to periodically review this Privacy Policy to stay informed about how their information is handled.

By accessing or using the Royal Thread website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and handling of your information as described in this policy.


CONSENT TO USE INFORMATION

By accessing or using the Royal Thread website, you acknowledge and consent to the collection and use of information that you provide to us, as well as information collected through your use of our website.

The information you provide may include, but is not limited to, your name, email address, mobile number, billing and shipping address, and order-related information.

Royal Thread may use this information to process and fulfil your orders, arrange delivery, provide customer support, communicate important information regarding your orders, and improve our products, website, and services.

Where necessary, certain information may be shared with trusted service providers for purposes related to payment processing, shipping, order fulfilment, and providing our services.

If you do not agree with this Privacy Policy or the practices described herein, please refrain from using the Royal Thread website.

Your continued use of the Royal Thread website following any updates or amendments to this Privacy Policy will constitute your acknowledgement and acceptance of the revised Privacy Policy.


ROYAL THREAD'S PRIVACY PLEDGE 

Royal Thread is committed to protecting the privacy and personal information of our Users at all times. We recognize that your personal information belongs to you and we are committed to handling such information responsibly and securely.

Royal Thread will not disclose your personally identifiable information or confidential information to third parties except where necessary to provide our services, process payments, fulfil and deliver orders, provide customer support, or where disclosure is required or permitted by applicable law.

We take reasonable measures to protect the information entrusted to us and to maintain the privacy and security of our Users. 

USE OF PERSONAL INFORMATION


Royal Thread may collect and use personal information provided by Users for legitimate business purposes, including:

Processing and managing orders

Processing payments

Arranging shipping and delivery

Providing customer support

Communicating order confirmations and updates

Responding to enquiries and requests

Improving our website, products, and services

Preventing fraudulent or unauthorized activities

Maintaining website security

Complying with applicable legal requirements


We will use personal information only for purposes reasonably connected with our business and the services requested by the User. 

DISCLOSURE TO THIRD-PARTY SERVICE PROVIDERS



 Royal Thread may work with trusted third-party service providers who assist us in operating our website and providing services to our customers.

These service providers may include payment processing providers, shipping and delivery partners, order fulfilment providers, website/service providers, and customer-support services.

Where information is shared, we aim to provide only the information reasonably necessary for the relevant service to be performed.

Third-party service providers may process information according to their own privacy policies and applicable terms


 

DISCLOSURE OF INFORMATION TO THIRD PARTIES


Royal Thread does not sell or rent Users' personal information for monetary consideration.

Personal information may be disclosed where reasonably necessary to:

Complete or fulfil an order

Process a payment

Deliver products

Provide requested services

Protect the rights, property, or security of Royal Thread or its Users

Detect or prevent fraud or unauthorized activity

Comply with applicable laws, regulations, legal processes, or lawful requests


Any disclosure will be made only where reasonably necessary for the relevant purpose


DISCLOSURE OF INFORMATION TO THIRD PARTIES


Royal Thread does not sell or rent Users' personal information for monetary consideration.

Personal information may be disclosed where reasonably necessary to:

Complete or fulfil an order

Process a payment

Deliver products

Provide requested services

Protect the rights, property, or security of Royal Thread or its Users

Detect or prevent fraud or unauthorized activity

Comply with applicable laws, regulations, legal processes, or lawful requests


Any disclosure will be made only where reasonably necessary for the relevant purpose


USE OF “COOKIES”


The Royal Thread website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better user experience.

Cookies are small data files that may be stored on your device when you visit a website.

Some cookies may be necessary for the proper functioning of the website, while others may help us understand how Users interact with our website.

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality


INFORMATION CONFIDENTIALITY AND SECURITY


Royal Thread takes reasonable measures to protect Users' personal information against unauthorized access, alteration, disclosure, misuse, or loss.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure. Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.

Users are also responsible for maintaining the confidentiality of any account credentials or other information used to access their account, where applicable.


COMMUNICATIONS FROM ROYAL THREAD


Royal Thread may contact Users through the contact information provided by them for purposes related to their orders, purchases, enquiries, services, or account.

Such communications may include:

Order confirmations

Payment-related information

Shipping and delivery updates

Customer-support responses

Important website or service notifications


Where applicable, Users may also receive promotional or marketing communications in accordance with applicable requirements. Users may choose to opt out of promotional communications where an opt-out option is provided.


CHILDREN'S PRIVACY


Royal Thread does not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

Our website and services are intended to be used in accordance with applicable age and legal requirements. If a parent or legal guardian believes that a child has provided personal information to Royal Thread without appropriate permission, they may contact us so that we can review and take appropriate action.


DATA RETENTION


Royal Thread may retain Users' personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including processing orders, maintaining business and transaction records, providing customer support, resolving disputes, preventing fraud, and complying with applicable legal or regulatory obligations.

When personal information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.


YOUR PRIVACY RIGHTS


Depending on applicable law, Users may have certain rights regarding their personal information.

These may include the right to:

Request access to personal information held about them

Request correction of inaccurate or incomplete information

Request deletion of personal information where applicable

Withdraw consent where applicable

Raise concerns regarding the handling of personal information


To exercise any applicable privacy rights or make a privacy-related request, Users may contact Royal Thread using the contact information provided below.


CHANGES TO THIS PRIVACY POLICY


Royal Thread may update, modify, or revise this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.

Any updated version of this Privacy Policy will be published on this page with a revised “Last Updated” date.

We encourage Users to periodically review this page to remain informed about how their personal information is collected, used, and protected.

Your continued use of the Royal Thread website after an updated Privacy Policy has been posted may constitute acknowledgement of the updated policy, to the extent permitted by applicable law.


CONTACT US


If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, you may contact us using the details below:

Royal Thread
Email: officialroyalthread@gmail.com

We will make reasonable efforts to respond to privacy-related enquiries and requests within a reasonable period